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budgy-smuggler

If your order has been dispatched, you can check on the tracking via:<ul><li style="font-size: 16px;">the dispatch email you should have received</li><li style="font-size: 16px;">your profile on our website</li><li style="font-size: 16px;">the &apos;Shop&apos; app</li></ul>If you have ordered a made-to-order or custom item, please expect 4 weeks production time at our factory before your order is dispatched.If the estimated delivery time has passed (refer to our delivery ETA&apos;s under &apos;shipping&apos;), and you think your order has been lost in transit, please reach out to our team for assistance - <a href="mailto:budgy@budgysmuggler.com.au">budgy@budgysmuggler.com.au</a>&#xA0;

If your order has been dispatched, you can check on the tracking via:. If you have ordered a made-to-order or custom item, please expect 4 weeks production time at our factory before your order is dispatched. If the estimated delivery time has passed

Where is my order?

My Order

How do I return an item?

Do you offer refunds or exchanges?

What do I do next?

What if I received the wrong item / a faulty item?

What can I return/exchange?

Do I have to pay for the shipping?

What is the difference between an instant refund and a regular refund?

How do I change the resolution on my return from Instant Refund to a regular refund?

Returns and Exchanges

Why hasn't my order been dispatched yet?

My order is missing an item or items..

How do I make a change to my order?

What payment options are available?

My BLACK FRIDAY Mystery gift didn't arrive with my order

What is your shipping policy?

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy? copy

My delivery is missing an item or items..

Why am I being charged double shipping?

Shipping

Can I get my Custom/DIY order sooner?

How long will it take to arrive?

Can you make changes to my DIY design after I have submitted my order?

I want to add an image to my design, what are the requirements?

I want to add an image to my design, but I don't want it to include the background it has.

I'm having troubles with the online DIY builder.

DIY Custom Orders

How much are your custom swimwear?

Do you offer discounts?

What's the turnaround time?

Do you have minimum?

Which designs can I get?

Where are they made?

Can I get one of your stock designs on a different cut/style?

Can I get an old design you no longer make?

How do I get started?

Custom Orders - Designed by us

First time buyer discount code

General discount code info

My discount isn't applying?

Discount codes

How often do you restock?

Christmas Designs

Kids sizing

Boys NRL/AFL pairs

Size Guide

Stock inquiries

Where is my order?Updated 24 days ago